Post-call actions use cases

Post-call actions can perform specific actions after the recipient is marked as completed.
Post-call actions included:

• Update a contact's attribute
• Send a SMS (Beta)

A Post-call action can be performed following a success or a failure when trying to reach the recipient.
You can use the Post-call actions to:

• send a confirmation via SMS
• Opt-out a contact by updating the Unsubscribed attribute
• Incrementing or setting a specific contact's atribute.